One of the most rewarding ways to get involved with Big Brothers Big Sisters is to work with us. A career with Big Brothers Big Sisters is an opportunity to merge your talents and personal values with your desire to make a difference.
Every day, we are changing the perspectives of children and enabling them to see the world around them in a more positive light. With that new found point of view, they can see their potential more clearly and dream bigger about their future. Our success is a result of committed and inspired employees, working together to make a lasting impact on America's youth, schools, and communities.
An Opportunity for Growth
That's obviously true for the children we serve. But it's also true within our organization. We need talented and passionate people in a variety of areas including Executive Leadership, Fund Development, Program Management, Marketing and Communications, Human Resources, Finance, and Information Technology.
We are committed to a diverse workforce with representation from every walk of life. We recognize how our organization is greatly enhanced when we unite people of diverse backgrounds, experiences, and perspectives.
Big Brothers Big Sisters of Greater Kansas City offers a flexible work environment that is upbeat and fun. The average tenure of BBBS-KC staff is 6 years. BBBS-KC was named by NP Times as one of the best nonprofits to work for. BBBS-KC offers competitive pay and benefits for full time employees.
Case Managers for our Traditional and ACES Programs
There are three primary areas of accountability: volunteer intake, making matches, and match support. These accountabilities require one to one contact with children and families in primarily single-parent households and with adult volunteers. The clients and parents seek our help in finding an adult friend to spend two to four hours a week in a long-term one-to-one friendship. The client enrollment team interviews the families, while the case managers interview the volunteers and create a match based on compatibility and location. Case Managers then provide support to the match through phone contact, and email, by offering advice and direction. Case Managers are also responsible for administering all match outcome surveys.
This position requires a bachelor's degree in social work, psychology or counseling; or a bachelor's degree and at least two years paid professional work experience in the social service or youth development field. Excellent human relations skills, as well as written and oral communications skills, and the ability to work under competing demands and with minimal supervision is essential. All applicants must submit to and pass a background check. Traditional vs ACES case manager: Both positions essentially perform the same work. However, traditional case managers support our 2nd-7th grade youth, whereas our ACES case managers support our 8th graders and up, providing more specialized support and guidance to youth who are college bound and/or otherwise motivated to succeed beyond high school.
● Case Management
● Volunteer Intake (assist the client enrollment team with client intake on an as needed basis)
● Make appropriate assignments of volunteers and clients according to agency policy and procedure.
● Maintain supervisory contact with active matches in caseload in accordance with established guidelines through the life of the match; provide support and consultative/referral services as required.
● Conduct match closings as required.
● Maintain case management records and complete all other paperwork relative to duties in a timely manner.
● Serve as a member of the volunteer screening committee as needed.
● Maintain contact and obtain updates every six months on volunteers waiting for assignment.
● Conduct volunteer reassessments every two years as required by policy/procedures.
● Attend monthly case management & staff meetings, and weekly Match Lab. In addition, attend/participate in other meetings deemed necessary by the Chief Executive Officer, Chief Operations Officer, and/or your immediate supervisor.
● Attend and participate in required agency events and social functions, i.e.: Summer Bowl for Kids’ Sake, Legacy golf tournament, Match Appreciation Banquet, Thirsty Thursday, and the Halloween Party.