Careers | Big Brothers Big Sisters Kansas City

For more information please contact us at info@bbbskc.org

Become a Part of Our Team

Careers

One of the most rewarding ways to get involved with Big Brothers Big Sisters is to work with us. A career with Big Brothers Big Sisters is an opportunity to merge your talents and personal values with your desire to make a difference. Every day, we are changing the perspectives of children and enabling them to see the world around them in a more positive light. With that newfound point of view, they can see their potential more clearly and dream bigger about their future. Our success is a result of committed and inspired employees, working together to make a lasting impact on America's youth, schools, and communities.

An Opportunity for Growth

That's obviously true for the children we serve. But it's also true within our organization. We need talented and passionate people in a variety of areas including Executive Leadership, Fund Development, Program Management, Marketing and Communications, Human Resources, Finance, and Information Technology. Every day, We are committed to a diverse workforce with representation from every walk of life. We recognize how our organization is greatly enhanced when we unite people of diverse backgrounds, experiences, and perspectives. Big Brothers Big Sisters of Greater Kansas City offers a flexible work environment that is upbeat and fun. The average tenure of BBBSKC staff is 6 years. BBBSKC was named by NP Times as one of the best nonprofits to work for. BBBSKC offers competitive pay and benefits for full-time employees.

Administrative Assistant

The Administrative Assistant position is a full-time, non-exempt position and reports to the Chief Operating Officer and serves as the first point of contact for all visitors, vendors, potential volunteers and clients. This position is responsible for providing excellent customer service through living the mission of BBBSKC with every interaction.  The Administrative Assistant is a problem solver role and requires flexibility and adaptation in a fast-paced environment.

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DUTIES & RESPONSIBILITIES 

  • Provide exceptional customer service to all internal and external customers
  • Serve as primary agency receptionist and point of contact for all in office visitors and callers
  • Responsible for opening and closing the office each day
  • Responsible for ensuring a clean, welcoming environment (organized, clean, stocked, etc.)
  • Assist with planning and coordinating logistics for board meetings, staff meetings, committee meetings, lunch and learns and BBBS events 
  • Record minutes, distribute meeting materials, set up room, coordinate hospitality supplies and other tasks related to meeting the needs of the organization
  • Assist with ordering and maintaining all office equipment and supplies, including phone systems, copier/fax, postage machine, ordering office related supplies, and coordination of all such vendor contracts
  • Provide administrative support to the Executive staff
  • Work with operations staff to identify and address any office/vendor needs 
  • Manage daily mail process including routing mail, preparing cash and check log for donations, and other payments/expense distributions as received 
  • Assist the operations staff in handling all tasks associated with facility management 
  • Update digital marketing that runs continuously on a loop throughout the agency 
  • Take supporters and guests on office tours
  • Assist in providing an environment that supports a positive culture within the office
  • Additional duties as assigned

EDUCATION & QUALIFICATIONS 

  • Minimum of two years of administrative duties or a combination of education and two years of customer service experience
  • Bachelor’s degree preferred, but not required
  • Experience working with technology preferred (Microsoft Office, Excel, etc.)
  • Proven ability to manage multiple tasks and competing time demands
  • Excellent organizational, customer service and interpersonal skills

WORK ENVIRONMENT
BBBSKC is the fastest growing Big Brothers Big Sisters agency in the nation, nearly doubling the size of our staff and number of children served within the past 10 years. We are proud to offer competitive pay, a generous benefits package, ample vacation days, and a fun office environment where the average tenure for staff is nine years. Management believes in helping our staff members learn and grow, offering professional development opportunities whenever applicable. We also believe in the work hard, play hard motto as we plan quarterly staff outings where we step away from our day-to-day operations and focus on connecting as a team. This position is based in our beautiful, newly renovated Crossroads office (which happens to include a rooftop party deck) and auxiliary office next door.  As a member of the BBBSKC team there will be an expectation to participate in some evening and weekend events.

STARTING SALARY RANGE

30,000 – 32,000 depending on qualifications ($14.42 – $15.38 per hour)

TO APPLY

If you qualify for this position and are passionate about our mission and our staff culture, we look forward to meeting you.  

Please email your resume and a cover letter (to include what makes you a phenomenal candidate and why you want to work at Big Brothers Big Sisters as well as your salary requirements) to:

Kimberly Karashin, Vice President of HR & Culture

Big Brothers Big Sisters of Greater Kansas City

jobs@bbbskc.org

www.bbbskc.org   

Email applications are preferred; if that is not an option you may send your application to:

BBBSKC, Attn: Kimberly Karashin, 1709 Walnut Kansas City, MO 64108. 

EQUAL EMPLOYMENT OPPORTUNITY 

BBBSKC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

BBBSKC is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

STANDING TOGETHER TO DEFEND POTENTIAL:  In a world of causes, we make a difference by creating professionally supported, one-to-one Matches for kids who want to realize their full potential.  Big Brothers Big Sisters professionally creates and supports these Matches. Over 1,300 Matches (Bigs & Littles) get together every week in Kansas City. Research proves that children enrolled in BBBSKC programs are more likely to improve in school and in their relationships with family and friends and are less likely to skip school or use illegal drugs or alcohol. BBBSKC has been recognized as a leader in the non-profit industry and in the national BBBS network; winning the National BBBS Large Agency of the Year and Gold Standard Award in 2011, 2013, 2015 and 2017. Other awards include Ingram’s Magazine & KC Magazine’s Best Non-Profit and the Non Profit Times Best Non Profit to Work For in America. Our mission and reputation attract a very talented pool of employees and our culture helps us retain that talent.  

Case Manager

Reporting to the Chief Program Officer, this is a full time, exempt position. There are three primary areas of accountability for a Case Manager at BBBSKC: volunteer intake, making matches, and match support. These accountabilities require one-to-one contact with children and families in primarily one-parent households and with adult volunteers. The clients and parents seek our help in finding an adult friend to spend two to four hours a week in a long-term one-to-one friendship. The client enrollment team interviews the families, while the case managers interview the volunteers and create a match based on compatibility and location. Case Managers then provide support to the match through phone contact, and email, by offering advice and direction. Case Managers are also responsible for administering all match outcome surveys.

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DUTIES & RESPONSIBILITIES: 

  • Volunteer intake and potentially assisting the client enrollment team with client intake on an as needed basis 
  • Make appropriate assignments of volunteers and clients according to agency policy and procedures 
  • Maintain supervisory contact with active matches in caseload in accordance with established guidelines through the life of the match; provide support, advice and consultative/referral services as required 
  • Attend college and career preparation events for enrolled students 
  • Work with teen students on goal setting exercises 
  • Conduct match closings as required 
  • Maintain case management records and complete all other paperwork relative to duties in a timely manner  
  • Serve as a member of the volunteer screening committee as needed  
  • Maintain contact and obtain updates every six months on volunteers waiting for assignment 
  • Conduct volunteer reassessments every two years as required by policy/procedures  
  • Attend and participate in meetings deemed necessary by the Chief Executive Officer and Chief Program Officer 
  • Attend and participate in required agency events and functions 
  • Requires access to transportation to travel to and from client/volunteer locations for home visits 

EDUCATION & QUALIFICATIONS: 

  • Bachelor's degree in social work, psychology or counseling; or a bachelor's degree and at least two years paid professional work experience in the social service or youth development field  
  • Experience working with teenage youth preferred  
  • Bilingual in Spanish/English is preferred 
  • Ability to independently provide advice and coaching to both adults and youth 
  • Excellent organizational, customer service, interpersonal, written and verbal communication skills are essential 
  • Highly proactive style of work
  • Excellent human relations skills, as well as written and oral communications skills, and the ability to work under competing demands and with minimal supervision is essential 
  • All applicants must submit to and pass a background check 
  • A familiarity with Salesforce is a plus 

WORK ENVIRONMENT 

BBBSKC is the fastest growing Big Brothers Big Sisters agency in the nation, nearly doubling the size of our staff and number of children served within the past 10 years. We are proud to offer competitive pay, a generous benefits package, ample vacation days, and a fun office environment where the average tenure for staff is nine years. Management believes in helping our staff members learn and grow, offering professional development opportunities whenever applicable. We also believe in the work hard, play hard motto as we plan quarterly staff outings where we step away from our day-to-day operations and focus on connecting as a team. This position is based in our beautiful, newly renovated Crossroads office (which happens to include a rooftop party deck) and auxiliary office next door. As a member of the BBBSKC team there will be an expectation to participate in some evening and weekend events. 

TO APPLY 

If you qualify for this position and are passionate about our mission and our staff culture, we look forward to meeting you. 

Please email your resume and a cover letter (to include what makes you a phenomenal candidate and why you want to work at Big Brothers Big Sisters as well as your salary requirements) to: 

Kimberly Karashin, Vice President of HR & Culture 

Big Brothers Big Sisters of Greater Kansas City 

jobs@bbbskc.org

Email applications are preferred; if that is not an option you may send your application to: 

BBBSKC, Attn: Kimberly Karashin, 1709 Walnut Kansas City, MO 64108. 

BBBSKC values diversity and inclusion and we are proud to be an Equal Opportunity Employer. 

For more information please contact us at info@bbbskc.org