DUTIES & RESPONSIBILITIES

• Work to meet monthly individual goals around matches made and children and volunteers processed in a timely manner.
• Travel within assigned areas across the Greater KC region (six counties) to conduct pre-scheduled home visits with potential Bigs, Littles, and Parents/Guardians. All visits follow established safety protocols, with ongoing supervisor guidance and support. Complete detailed assessments and written summaries for each child and volunteer enrolled.
• Schedule and facilitate Match Introduction Meetings, which will take place at the child’s home.
• Maintain timely and accurate documentation to support match readiness and transition to the Match Support Team.
• Collaborate with team members to ensure a smooth and supportive enrollment and matching process. Attend match activities and waiting littles’ events as needed.
• Participate in required department and agency meetings and special events.
• Evening and weekend time will be required to accommodate our families and volunteers’ schedules as needed
• All other duties as assigned.

ABOUT YOU

Our ideal candidate will be a team player, who demonstrates a passion for our mission. They will be able to work under competing demands, with minimal supervision, and be accountable for individual and team metrics and goals. The position requires the ability to work autonomously, with outstanding customer service, and flexibility with a willingness to work as needed to accomplish job requirements. The ideal candidate will be able to meet deadlines, have excellent interpersonal skills, and be able to clearly communicate through both written and verbal communication.

Candidates must also possess the ability to set and accomplish goals. Must be highly organized with the ability to multitask, implement systems and follow-up processes, able to effectively work under pressure, use independent judgment, and produce a quality work product within tight time constraints. You should be able to work independently and work well with a team as you will work alongside our BBBSKC team members.

Our ideal candidate is a collaborative team player who demonstrates a strong passion for our mission. They bring strong professional boundaries, ethical judgment, cultural humility, and a child-centered mindset to their work with children, families, and volunteers. This individual is comfortable managing competing demands with minimal supervision and is accountable for both individual and team goals.

The position requires the ability to work autonomously while providing outstanding customer service, along with flexibility and a willingness to adjust schedules as needed to meet job requirements. The ideal candidate is highly organized, able to set and achieve goals, and skilled at multitasking, implementing systems, and following up effectively. They communicate clearly and professionally in both written and verbal formats and can use independent judgment to produce high-quality work within tight time constraints.

This role requires someone who can work independently while also collaborating effectively with BBBSKC team members.

EDUCATION, SKILLS AND EXPERIENCE

• Bachelor’s Degree required, or Associate’s Degree and two years of relevant work experience, or high school diploma/GED equivalent and four years of relevant work experience
• A minimum of one year of experience in a social work or case management setting.
• A valid driver’s license, and an insured vehicle
• Experience in providing advice, coaching and/or working with both adults and youth strongly preferred
• Experience with home visits is a plus but not required
• Bilingual in Spanish/English is a plus but not required
• A familiarity with Salesforce is a plus but not required
• All applicants must submit to and pass a background check

WORK ENVIRONMENT

BBBSKC is the fastest growing Big Brothers Big Sisters agency in the nation, nearly doubling the size of our staff and the number of children served over the past 10 years. We offer competitive pay, a generous benefits package, ample vacation time, and a supportive and engaging work environment.

Staff are supported through trauma informed practices, reflective supervision, and access to an on staff Trauma Informed Care Specialist who provides additional support to employees, Bigs, Littles, and Parents as needed. Management is committed to fostering an inclusive environment where team members can learn and grow, with opportunities for professional development, a thorough onboarding experience, and ongoing support.

We embrace a work hard, play hard culture and host quarterly staff and department outings to build connection and celebrate our work together. This position is based in our beautifully renovated Crossroads office, complete with a rooftop deck, and our auxiliary office next door. As a member of the BBBSKC team, there is an expectation to participate in occasional evening and weekend events, with flexibility to adjust daytime schedules when evening work is required.

 COMPENSATION

• Starting Salary: $45,000 – $47,000
• Based on performance, this position is eligible for promotion to Senior Enrollment & Matching Specialist at one year, which includes a $2,000 raise.
• Generous paid annual leave policy with 2 weeks of paid time off per year, increasing based on tenure, plus an additional 15 days of paid medical leave, and additional paid time off the week of Labor Day and Christmas through New Year’s Day
• 10 paid holidays, plus 1 floating holiday and an additional day off for community services
• Up to 12 weeks fully paid parental leave
• 401(k) plan with company match
• Medical, dental, and other benefits offered
• Life insurance, long-term disability and AD&D insurance provided at no cost to employees
• Free on-site parking

CLICK HERE TO APPLY

If you qualify for this position and are passionate about our mission and our staff culture, we look forward to meeting you.
Please note, applications that are not filled out in full will not be considered. If you are unable to apply online, you can mail your resume and a cover letter (to include what makes you a phenomenal candidate and why you want to work at Big Brothers Big Sisters as well as your salary requirements) to:

BBBSKC, Attn: Whitney Elyachar, 1709 Walnut Kansas City, MO 64108.

EQUAL EMPLOYMENT OPPORTUNITY

BBBSKC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

BBBSKC is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

DUTIES & RESPONSIBILITIES

• Support the Fundraising and Special Events team in achieving Bowl for Kids’ Sake fundraising goals
• Manage customer service inquiries via email, text, and phone for all Bowl for Kids’ Sake participants
• Develop and execute sales, recruitment, and mentoring strategies to increase event participation and fundraising success including texting participants, emailing teams and calling team captains
• Deliver presentations in a lunch and learn environment at various companies about BBBSKC and Bowl for Kids’ Sake to recruit participants and raise community awareness
• Oversee event operations including setup, breakdown, check-in, and record-keeping for all July sessions (tentatively July 8-10, 14-17, and 21-24, subject to change)
• Assist in leading a team of 8 Bowl for Kids’ Sake Interns throughout May-July
• Facilitate afternoon mentoring sessions as assigned by the Special Events Coordinator
• Handle administrative tasks including phone calls, volunteer coordination, email correspondence, mailings, data entry, and event materials management
• Support planning and execution of RISE rooftop party (August 29)
• Attend and assist with Legacy Golf Tournaments (May 17-18, June 7-8) and additional third-party events throughout the summer
• Other duties as assigned

ABOUT YOU

Our ideal candidate will be a team player, who demonstrates a willingness to take on new tasks with a general attitude that no task is too small, impossible or cannot be improved. The position requires the ability to speak and present in front of groups of all sizes, leading and running presentations in-person, strong verbal, written and interpersonal communication skills, and strong organizational and creative thinking skills. The ideal candidate will also have a positive attitude with a willingness to learn and jump in anywhere help is needed.

Candidates must also be comfortable in assisting in building relationships with supporters, board members and other staff. Must be highly organized with the ability to multitask and work effectively in a team-based environment, as well as individually to achieve a common goal.

Note: This position requires access to reliable transportation to travel from different locations as needed and will include some days, evenings and weekends 

EDUCATION, SKILLS AND EXPERIENCE

• Must be at least 18 years of age
• Previous experience in sales, customer service, and/or fundraising
• Strong verbal, written, and interpersonal communication skills
• Comfortable speaking and presenting in front of groups of all sizes
• Strong organizational and creative thinking skills with attention to detail
• Comfortable working in a sales/fundraising role and building relationships with supporters, board members, and staff
• Basic office and computer skills including Outlook, Microsoft Word, Excel, and PowerPoint
• Works effectively in a team-based environment motivated by achieving a common goal
• Positive attitude with a willingness to learn and work hard
• Access to reliable transportation to travel to and from different locations
• Willing to work days, some evenings, and weekends
• Ability to work during every Bowl for Kids’ Sake event session (unless otherwise approved by manager)
• Ability to work both Legacy Tournaments and setup days (unless otherwise approved by manager)
• Passion for the nonprofit industry and fundraising preferred
• Experience supervising/leading others in event planning preferred
• Bachelor’s degree preferred
• Salesforce or other CRM experience preferred

WORK ENVIRONMENT

BBBSKC is the fastest growing Big Brothers Big Sisters agency in the nation, nearly doubling the size of our staff and number of children served within the past 10 years. We are proud to offer competitive pay and a fun office environment. Management believes in an inclusive environment where staff members can learn and grow. We also believe in the work hard, play hard motto as we plan quarterly staff outings where we step away from our day-to-day operations and focus on connecting as a team. This position is located in our beautiful, newly renovated Crossroads office (which happens to include a rooftop party deck) and auxiliary office next door.  As a member of the BBBSKC team there will be an expectation to participate in some evening and weekend events.

STARTING SALARY RANGE

$17/hour working 20-30 hours/week as needed from January 2026 through late August 2026.

CLICK HERE TO APPLY

If you qualify for this position and are passionate about our mission and our staff culture, we look forward to meeting you.

Please email your resume and a cover letter (to include what would make you a phenomenal candidate) to Kaylee Hansen at [email protected] or apply online.

Email applications are preferred; however, if that is not an option, you may mail your application to: BBBSKC, Attn: Kaylee Hansen, 1709 Walnut Kansas City, MO 64108.

Applications will be reviewed as they are submitted until the position is filled.

EQUAL EMPLOYMENT OPPORTUNITY 

BBBSKC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

BBBSKC is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.