Careers | Big Brothers Big Sisters Kansas City

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Become a Part of Our Team


One of the most rewarding ways to get involved with Big Brothers Big Sisters is to work with us. A career with Big Brothers Big Sisters is an opportunity to merge your talents and personal values with your desire to make a difference. Every day, we are changing the perspectives of children and enabling them to see the world around them in a more positive light. With that newfound point of view, they can see their potential more clearly and dream bigger about their future. Our success is a result of committed and inspired employees, working together to make a lasting impact on America's youth, schools, and communities.

An Opportunity for Growth

That's obviously true for the children we serve. But it's also true within our organization. We need talented and passionate people in a variety of areas including Executive Leadership, Fund Development, Program Management, Marketing and Communications, Human Resources, Finance, and Information Technology. Every day, We are committed to a diverse workforce with representation from every walk of life. We recognize how our organization is greatly enhanced when we unite people of diverse backgrounds, experiences, and perspectives. Big Brothers Big Sisters of Greater Kansas City offers a flexible work environment that is upbeat and fun. The average tenure of BBBSKC staff is 6 years. BBBSKC was named by NP Times as one of the best nonprofits to work for. BBBSKC offers competitive pay and benefits for full-time employees.

Director of Human Resources & Culture

The Director of Human Resources & Culture is an in-house position that will lead our culture practices and provide expertise and support in the areas of Recruitment, Performance Management, Succession Management, Professional Development, Compensation and Benefits, Employee Relations, Employee Engagement, Diversity & Inclusion, Policy and Procedure Development, and HR Compliance. This position reports to the Chief Executive Officer.

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  • Partner with internal stakeholders to implement strategies for employee recruitment, engagement and retention
  • Collaborate on individual professional development planning, including skill-based training, to enhance the growth and development of talent
  • Participate in coaching, counseling and advising management and staff to ensure resolution of employment related matters
  • Develop and implement strategies to increase Diversity & Inclusion within the organization
  • Prepare and analyze HR metrics and provide reports that support decision making in specified areas
  • Manage the end-to-end Recruiting and Performance Management processes
  • Manage employee benefits through coordination with Bukaty Companies
  • Create and / or update policies, procedures, and guidelines as needed
  • Function as a liaison to internal committees and working groups
  • Implement new and enhance existing staff recognition and reward programs
  • Participate in the exit interview process
  • Maintain knowledge of industry trends and employment legislation
  • Ensure adherence to federal, state, and local legal requirements, advise management on needed actions to remain compliant
  • Master use of our HR software system, Paycom, which includes time collection
  • Keep abreast of industry knowledge and trends by participating in conferences and educational opportunities, reading professional publications, maintaining professional networks, and participating in professional organizations
  • Additional duties as assigned


  • Bachelor’s degree, and a minimum of 6 years of HR experience in the above areas
  • Thorough understanding of HR policies and procedures, and knowledge of Federal and State regulations, including FLSA, FMLA, COBRA, ADA, HIPAA, and EEO laws and regulations
  • Familiarity with all aspects of HR, including recruitment, compensation, benefits, and professional development / training
  • Excellent interpersonal, written and verbal communication skills are essential
  • Ability to lead meetings and presentations, and ability to interface with all levels of staff and external clients
  • Must be a collaborative team player, possess a strong customer service orientation, and be a consultative problem solver
  • Ability to advocate for both staff and management
  • Highly proactive style of work, with a demonstrated track record of developing innovative approaches
  • Strong organizational and analytical skills
  • Proficiency with Microsoft Word, Excel, and PowerPoint required 


BBBSKC is the fastest growing Big Brothers Big Sisters agency in the nation, nearly doubling the size of our staff and number of children served within the past 10 years. We are proud to offer competitive pay, a generous benefits package, ample vacation days, and a fun office environment where the average tenure for staff is nine years. Management believes in helping our staff members learn and grow, offering professional development opportunities whenever applicable. We also believe in the work hard, play hard motto as we plan quarterly staff outings where we step away from our day-to-day operations and focus on connecting as a team. This position is based in our beautiful, newly renovated Crossroads office (which happens to include a rooftop party deck) and auxiliary office next door.  As a member of the BBBSKC team there will be an expectation to participate in some evening and weekend events.  


If you qualify for this position and are passionate about our mission and our staff culture, we look forward to meeting you. 

Please email your resume and a cover letter (to include what makes you a phenomenal candidate and why you want to work at Big Brothers Big Sisters as well as your salary requirements) to: 

Erica Ostroski, Chief Operations Officer

Big Brothers Big Sisters of Greater Kansas City  

Email applications are preferred; if that is not an option you may send your application to:

BBBSKC, Attn: Erica Ostroski, 1709 Walnut Kansas City, MO 64108.

BBBSKC values diversity and inclusion and we are proud to be an Equal Opportunity Employer.

OUR PURPOSE: To clear the path to a child’s biggest possible future.

Standing Together To Defend Potential:  In a world of causes, we make a difference by creating professionally supported, one-to-one Matches for kids who want to realize their full potential.  Big Brothers Big Sisters professionally creates and supports these Matches. Over 1,300 Matches (Bigs & Littles) get together every week in Kansas City. Research proves that children enrolled in BBBSKC programs are more likely to improve in school and in their relationships with family and friends and are less likely to skip school or use illegal drugs or alcohol. BBBSKC has been recognized as a leader in the non-profit industry and in the national BBBS network; winning the National BBBS Large Agency of the Year and Gold Standard Award in 2011, 2013, 2015 and 2017. Other awards include Ingram’s Magazine & KC Magazine’s Best Non-Profit and the Non Profit Times Best Non Profit to Work For in America. Our mission and reputation attract a very talented pool of employees and our culture helps us retain that talent.

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