Careers | Big Brothers Big Sisters Kansas City

For more information please contact us at info@bbbskc.org.

Become a Part of Our Team

Careers

One of the most rewarding ways to get involved with Big Brothers Big Sisters is to work with us. A career with Big Brothers Big Sisters is an opportunity to merge your talents and personal values with your desire to make a difference. Every day, we are changing the perspectives of children and enabling them to see the world around them in a more positive light. With that newfound point of view, they can see their potential more clearly and dream bigger about their future. Our success is a result of committed and inspired employees, working together to make a lasting impact on America's youth, schools, and communities.

An Opportunity for Growth

That's obviously true for the children we serve. But it's also true within our organization. We need talented and passionate people in a variety of areas including Executive Leadership, Fund Development, Program Management, Marketing and Communications, Human Resources, Finance, and Information Technology. Every day, We are committed to a diverse workforce with representation from every walk of life. We recognize how our organization is greatly enhanced when we unite people of diverse backgrounds, experiences, and perspectives. Big Brothers Big Sisters of Greater Kansas City offers a flexible work environment that is upbeat and fun. The average tenure of BBBSKC staff is 6 years. BBBSKC was named by NP Times as one of the best nonprofits to work for. BBBSKC offers competitive pay and benefits for full-time employees.

We value overall wellness and offer a comprehensive benefits package, including generous time off, medical, dental, and vison insurance options, as well as a rewards program and a 401k match option. Scroll down to see our current openings.

What It's Like to Work at BBBSKC

Office Assistant

POSITION SUMMARY

The Office Assistant position is a full-time, non-exempt position and reports to the Facilities & Office Manager. This individual sits at our front desk and serves as the very first point of contact for all visitors, vendors, potential volunteers, staff and clients. This position is responsible for providing excellent customer service through living the mission of BBBSKC with every interaction. The Office Assistant is a problem solver role and requires flexibility and adaptation in a fast-paced environment.

Show DetailsHide Details

DUTIES & RESPONSIBILITIES

  • Provide exceptional customer service to all internal and external customers
  • Serve as primary agency receptionist and point of contact for all in office visitors, staff, vendors and callers
  • Responsible for opening and closing the office each day
  • Responsible for ensuring a clean, welcoming environment (organized, clean, stocked, in good condition, etc.)
  • Assist with planning and coordinating logistics for board meetings, staff meetings, committee meetings, lunch and learns and other internal BBBS events
  • Create and mail weekly donation receipt tax letters as well as assisting with other large bulk mailings
  • Manage staff and board meetings by setting up rooms, print and distribute materials, order food and drink, coordinate hospitality and other tasks related to meeting the needs of the organization, etc.
  • Order office supplies as needed
  • Manage daily mail process including routing mail, preparing cash and check log for donations, scanning checks, and other payments/expense distributions as received
  • Manage the online website chat feature to engage with individuals visiting our website who want to ask questions about the BBBS program and Saver’s partnership
  • Assist potential volunteers and families by answering questions in person, over the phone and/or online and signing them up to attend volunteer info sessions when applicable
  • Assist callers and visitors with Saver’s blue bin drop offs, finding a Saver’s store near them or contacting our partners for donation pick ups
  • Assist the Facilities & Office Manager in handling all tasks associated with facility management
  • Provide administrative support to our Community Outreach team by assisting at Volunteer and Family Orientation meetings which will require occasional night and weekend hours
  • Assist the Facilities & Office Manger with the key card, alarm systems and building vendors as needed
  • Take supporters and guests on office tours
  • Manage the daily updates needed to our office digital signage in coordination with our Marketing team
  • Ability to prepare communications such as memos, meeting notes, emails, Excel reports, Power Point presentations, etc.
  • Create and maintain filing systems, electronic and physical
  • Provide administrative support to the Leadership team as needed
  • Assist in providing a welcoming environment that supports a positive culture within the office
  • Additional duties as assigned, occasional nights and weekends required

ABOUT YOU

Our ideal candidate will be an energetic, detail oriented, team player, who demonstrates the ability to be adaptable with a general attitude that no task is too small. This position requires the ability to manage multiple tasks and work under competing time demands. The ideal candidate will have the ability to make thoughtful, independent decisions while still collaborating with other staff on a regular basis. Knowing how to keep yourself and others organized while bringing a customer service approach to every encounter is a must.

Candidates must also possess the ability to set and accomplish goals. Must be highly organized with the ability to multitask and provide great follow through. You should be able to work independently and also work well with a team as you will work alongside our BBBSKC team members daily.

EDUCATION, SKILLS AND EXPERIENCE

  • Minimum of 2 years of administrative duties or a combination of education and 2 years of customer service experience
  • High school diploma or equivalent required, associates degree encouraged but not required
  • Experience or comfortability working with technology preferred (Phone Systems, Copiers, Microsoft Office, Power Point, Excel, TVs & AV Equipment, Apple TV, Dell technologies, etc.)
  • Proven ability to manage multiple tasks and competing time demands
  • Excellent organizational, customer service and interpersonal skills required
  • Bilingual in English/Spanish is a plus

WORK ENVIRONMENT

BBBSKC is the fastest growing Big Brothers Big Sisters agency in the nation, nearly doubling the size of our staff and number of children served within the past 10 years. We are proud to offer competitive pay, a generous benefits package, ample vacation days, and a fun office environment. Management believes in an inclusive environment where staff members can learn and grow. We offer an employee wellness program and professional development opportunities whenever applicable. We also believe in the work hard, play hard motto as we plan quarterly staff ou tings where we step away from our day-to-day operations and focus on connecting as a team. This position is based in our beautiful, newly renovated Crossroads office (which happens to include a rooftop party deck) and auxiliary office next door. As a member of the BBBSKC team there will be an expectation to participate in some evening and weekend events.

COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION

  • Big Brothers Big Sisters Kansas City (BBBSKC) believes that diversity, equity and inclusion are essential parts of our mission to defend, ignite and empower potential for youth in our community.
  • We pledge to embrace true representation in our brand, diversity of people and perspectives, and inclusion in all areas of our organization so we can make a generational impact on our community through life -changing friendships.
  • We value DEI by incorporating it into who we are, our core belief patterns, our daily work, our strategic goals, our support and training programs and through the leadership of the agency. We welcome, encourage and desire diverse candidates for all of our job openings.

STARTING SALARY RANGE

$30,000-$35,000 depending on experience

TO APPLY

If you qualify for this position and are passionate about our mission and our staff culture, we look forward to meeting you.

Click here to apply »

Please note, applications that are not filled out in full will not be considered. If you are unable to apply online, you can mail your resume and a cover letter (to include what makes you a phenomenal candidate and why you want to work at Big Brothers Big Sisters as well as your salary requirements) to: BBBSKC, Attn: Whitney Elyachar, 1709 Walnut Kansas City, MO 64108

EQUAL EMPLOYMENT OPPORTUNITY

BBBSKC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. BBBSKC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

STANDING TOGETHER TO DEFEND POTENTIAL: In a world of causes, we make a difference by creating professionally supported, one-to-one Matches for kids and teens who want to realize their full potential. Over 1,200 Matches (Bigs & Littles) get together every week in Kansas City. Research proves that children enrolled in BBBSKC programs are more likely to improve in school and in their relationships with family and friends and are less likely to skip school or use illegal drugs or alcohol.

BBBSKC has been recognized as a leader in the non-profit industry and in the national BBBS network; winning the National Large Agency of the Year and Gold Standard Award in 2011, 2013, 2015 and 2017. Other awards include: NAIA Company of Character, Ingram’s Magazine & KC Magazine’s Best Non-Profit, and the Non-Profit Times Best Non-Profit to Work for in America. Our mission and reputation attract a very talented pool of employees and our culture helps us retain that talent.

Bilingual Match Support Specialist 2nd-7th grade

POSITION SUMMARY

Reporting to the Manager of Match Support for the 2nd  – 7th , the Match Support Specialist 2nd-7th grade is a full- time, exempt position. The Match Support Specialist 2nd-7th grade will be responsible for providing match support to their assigned matches. The main role is to build a relationship with the Big, Little and Parent to ensure the best quality support for all matches; this is done by providing coaching, encouragement, and advice to matches via phone, email, and/ or in person.

Matches are contacted monthly for the first year of the match and quarterly thereafter.  Additionally, the role of the 2nd-7th Match Support Specialist, is to thoroughly document match support conversations in the BBBS information management system, provide community resources to families/ Bigs when needed and upon request, as well as, offering ideas and support to help foster the Bigs and Littles relationship growth, all while supporting the little’s development through their interactions with their Bigs.

Show DetailsHide Details

DUTIES & RESPONSIBILITIES

  • Provide all monthly and quarterly check ins for new and existing matches and independently provide advice and coaching to both adults and youth.
  • Document all monthly and quarterly check ins thoroughly and within the required time frame to adhere to the standards of BBBSA in the BBBS information management system.
  • Meet all newly transferred matches within the required 30-90-day time period (either in person or virtually).
  • Attend regular, required agency and team meetings, and training for safety and best practices.
  • Perform annual surveys, and create, update and document match goals, as needed.
  • Complete match closures and required documents for match closures and/or match party updates.
  • Attend required team and agency events.
  • All other duties as assigned.

ABOUT YOU

Our ideal candidate will be a team player, who demonstrates a willingness to take on new tasks with a general attitude that no task is too small, impossible or cannot be improved. The position requires the ability to work autonomously, with outstanding customer service, and flexibility with a willingness to work as needed to accomplish job requirements. The ideal candidate will have excellent interpersonal skills and be able to clearly communicate through both written and verbal communication.

Candidates must also possess the ability to set and accomplish goals. Must be highly organized with the ability to multitask, implement systems and follow-up processes, able to effectively work under pressure, use independent judgment and produce a quality work product within tight time constraints. You should be able to work independently and also work well with a team as you will work alongside our BBBSKC team members.

EDUCATION, SKILLS AND EXPERIENCE

  • Bachelor's degree in social work, psychology or counseling; or a bachelor's degree and at least two years paid professional work experience in the social service or youth development field
  • Bilingual in Spanish/English is required
  • Experience working with youth strongly preferred
  • A familiarity with Salesforce is a plus
  • All applicants must submit to and pass a background check

WORK ENVIRONMENT

BBBSKC is the fastest growing Big Brothers Big Sisters agency in the nation, nearly doubling the size of our staff and number of children served within the past 10 years. We are proud to offer competitive pay, a generous benefits package, ample vacation days, and a fun office environment. Management believes in an inclusive environment where staff members can learn and grow. We offer an employee wellness program and professional development opportunities whenever applicable. We also believe in the work hard, play hard motto as we plan quarterly staff outings where we step away from our day-to-day operations and focus on connecting as a team. This position is based in our beautiful, newly renovated Crossroads office (which happens to include a rooftop party deck) and auxiliary office next door.  As a member of the BBBSKC team there will be an expectation to participate in some evening and weekend events.

COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION

  • Big Brothers Big Sisters Kansas City (BBBSKC) believes that diversity, equity and inclusion are essential parts of our mission to defend, ignite and empower potential for youth in our community.
  • We pledge to embrace true representation in our brand, diversity of people and perspectives, and inclusion in all areas of our organization so we can make a generational impact on our community through life -changing friendships.
  • We value DEI by incorporating it into who we are, our core belief patterns, our daily work, our strategic goals, our support and training programs and through the leadership of the agency. We welcome, encourage and desire diverse candidates for all of our job openings.

STARTING SALARY RANGE

36,000  - 37,000 annually depending on qualifications

TO APPLY

If you qualify for this position and are passionate about our mission and our staff culture, we look forward to meeting you.

Click here to apply »

Please note, applications that are not filled out in full will not be considered. If you are unable to apply online, you can mail your resume and a cover letter (to include what makes you a phenomenal candidate and why you want to work at Big Brothers Big Sisters as well as your salary requirements) to: BBBSKC, Attn: Whitney Elyachar, 1709 Walnut Kansas City, MO 64108

EQUAL EMPLOYMENT OPPORTUNITY 

BBBSKC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

BBBSKC is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

STANDING TOGETHER TO DEFEND POTENTIAL: In a world of causes, we make a difference by creating professionally supported, one-to-one Matches for kids and teens who want to realize their full potential. Over 1,200 Matches (Bigs & Littles) get together every week in Kansas City. Research proves that children enrolled in BBBSKC programs are more likely to improve in school and in their relationships with family and friends and are less likely to skip school or use illegal drugs or alcohol.

BBBSKC has been recognized as a leader in the non-profit industry and in the national BBBS network; winning the National Large Agency of the Year and Gold Standard Award in 2011, 2013, 2015 and 2017. Other awards include: NAIA Company of Character, Ingram’s Magazine & KC Magazine’s Best Non-Profit, and the Non-Profit Times Best Non-Profit to Work for in America. Our mission and reputation attract a very talented pool of employees and our culture helps us retain that talent.

For more information please contact us at info@bbbskc.org.

close

Stay connected to Big Brothers Big Sisters!

Join our email list to get exclusive offers and hear incredible stories about Bigs and Littles in Kansas City!

CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.