
For more information please contact us at
[email protected].
BECOME A PART OF OUR TEAM
CAREERS
One of the most rewarding ways to get involved with Big Brothers Big Sisters is to work with us. A career with Big Brothers Big Sisters is an opportunity to merge your talents and personal values with your desire to make a difference. Every day, we are changing the perspectives of children and enabling them to see the world around them in a more positive light. With that newfound point of view, they can see their potential more clearly and dream bigger about their future. Our success is a result of committed and inspired employees, working together to make a lasting impact on America’s youth, schools, and communities.
Scroll down to see our current openings!
AN OPPORTUNITY FOR GROWTH
That’s obviously true for the children we serve. But it’s also true within our organization. We need talented and passionate people in a variety of areas including Executive Leadership, Fund Development, Program Management, Marketing and Communications, Human Resources, Finance, and Information Technology. Every day, We are committed to a diverse workforce with representation from every walk of life. We recognize how our organization is greatly enhanced when we unite people of diverse backgrounds, experiences, and perspectives. Big Brothers Big Sisters of Greater Kansas City offers a flexible work environment that is upbeat and fun. The average tenure of BBBSKC staff is 6 years. BBBSKC was named by NP Times as one of the best nonprofits to work for. BBBSKC offers competitive pay and benefits for full-time employees.
We value overall wellness and offer a comprehensive benefits package, which includes:
- Generous paid annual leave policy with up to 4 weeks of paid time off per year, plus an additional 15 days of medical leave
- 10 paid holidays, plus 1 floating holiday and an additional day off for community service to assist another non-profit organization (alternate religious holiday substitutions available)
- Additional leave provided for: bereavement, victim of crime, jury duty, emergency worker leave, time off to vote, etc.
- Additional paid time off the week of Labor Day and Christmas through New Year’s Day to recharge and celebrate hitting agency goals
- Up to 12 weeks fully paid parental leave
- Employees can choose from multiple different health insurance plans. Medical, Dental, and other benefits also provided.
- Life insurance, long-term disability and AD&D insurance provided for all staff at no cost to employees
- 401-K plan with company match
- Hybrid work model providing employees with maximum flexibility to work where they work best
- BBBS provides each employee with a 100% cloud based system along with home-office equipment: dual monitors, docking station, keyboard, mouse and tablet
- Casual work environment in the office with open door communication
- Flexibility to work from home during inclement weather
- Free on-site parking
- Flexible Spending Account and Employee Assistance Program to support emotional wellness, caregiving support, convenience and legal services provided at no cost to employees
- Opportunities for professional development including but not limited to: workshops, trainings, webinars, certifications, licensing, mentoring, etc.
- Regular team bonding days
- Culture that celebrates wins by awarding a paid week off when the agency exceeds goals
- Mileage reimbursement at the IRS rate for work-related travel
- Reimbursable allowance for ride share or public transportation from a BBBSKC event where alcohol is served
WHAT IT’S LIKE TO WORK AT BBBSKC
MANAGER OF FACILITIES & WORKPLACE OPERATIONS
POSITION SUMMARY
The Manager of Facilities & Workplace Operations is responsible for ensuring BBBSKC’s physical work environment is safe, welcoming, functional, and well-maintained. This position oversees the day-to-day operations of BBBSKC facilities, workplace systems, vendors, and office operations while creating a positive experience for staff, volunteers, donors, and visitors.
Reporting to the Chief Operating Officer, this full-time, non-exempt role serves as the primary point of contact for all facility-related and staff needs, as well as workplace operations across two BBBSKC office locations (1701 Walnut St. & 1709 Walnut St.). The ideal candidate is a highly organized self-starter, who is solutions-oriented, flexible, and enjoys delivering excellent customer service to internal and external stakeholders.
WHAT YOU’LL OWN
FACILITIES MANAGEMENT
- Serve as the primary contact for facility operations across the BBBSKC campus which includes two office buildings and an outdoor event space.
- Coordinate building maintenance, repairs, and preventative maintenance schedules.
- Manage vendor relationships including janitorial, HVAC, plumbing, electrical, security, IT, waste management, and many other service providers.
- Monitor building systems and coordinate timely resolution of all facility issues.
- Ensure offices remain clean, organized, stocked, and welcoming for staff and visitors.
- Manage budgets for facilities, office supply and all vendor leases.
- Serve as the liaison between BBBKC and a third-party company that manages our event spaces on nights and weekends, ensuring accurate scheduling and thorough logistics coordination.
WORKPLACE OPERATIONS
- Oversee office furniture, staff home office equipment, technology, fixtures, equipment, and workspace organization.
- Coordinate employee workstation setup, office moves, and workspace reconfigurations as needed.
- Manage office supply inventory and purchasing in coordination with the Operations Coordinator.
- Maintain organized storage systems and inventory management practices.
- Support staff with meeting logistics, room setups, AV/IT needs and workplace functionality.
- Create and implement an agency wide system to ensure clean, organized, welcoming environment.
- Work with the agency’s IT vendor to manage the daily and future needs of staff.
- Oversee all building usage, special event bookings and room rental schedules to ensure successful meetings and events for staff, board and supporters.
- Manage parking vendors and all parking needs for both staff and special events.
SAFETY, SECURITY, & ASSET MANAGEMENT
- Manage office security vendor as well as systems including alarms, cameras, access control, and key management.
- Coordinate building safety procedures and emergency preparedness efforts.
- Maintain inventories of office equipment, furniture, technology and workplace assets.
- Assist with permits, insurance claims and facility-related documentation as needed.
VENDOR & BUDGET MANAGEMENT
- Develop and maintain strong vendor relationships.
- Obtain quotes and coordinate vendor selection for facility needs.
- Monitor facility-related expenses and assist with budget management.
- Review invoices and ensure timely processing of facility-related expenses.
- Identify opportunities to improve efficiency and reduce operational costs.
STAFF & VISITOR EXPERIENCE
- Help create a positive and welcoming workplace environment for both staff and visitors.
- Support agency meetings, events and board meeting logistics as needed.
- Provide facility tours for guests, partners, donors, and community members as needed.
- Work alongside the COO and Operations Coordinator positions to provide guidance on daily office operations.
ADDITIONAL AGENCY SUPPORT
- Support required agency events/fundraisers as needed.
- Serve as an operational support resource, helping coordinate logistics, troubleshoot issues, and ensure agency events occurring both on and off campus run smoothly.
- Support the overall success of the organization by performing additional duties as assigned.
- Job responsibilities may evolve over time, and this job description is not intended to encompass every task or duty that may be required.
EDUCATION, SKILLS AND EXPERIENCE
REQUIRED
- 2-3+ years of experience in facilities management, office operations, property management, hospitality operations, school operations, or related fields.
- Strong organizational and project coordination skills.
- Experience managing vendors, contracts and service providers.
- Strong communication and customer service skills.
- Ability to manage multiple priorities and solve problems independently.
- Proficiency with Microsoft Office and common workplace technology.
- Experience supporting workplace technology, AV, office equipment, and workplace systems.
PREFERRED
- Experience working with a team and providing great customer service.
- Experience managing budgets, contracts and operational expenses.
- Bachelor’s degree or equivalent combination of education and experience.
WORK ENVIRONMENT
BBBSKC is the fastest growing Big Brothers Big Sisters agency in the nation, nearly doubling the size of our staff and number of children served within the past 10 years. We are proud to offer competitive pay, a generous benefits package, ample vacation days, access to our Trauma-Informed Care Specialist, and a fun office environment. Management believes in an inclusive environment where staff members can learn and grow. We offer an employee wellness program and professional development opportunities whenever applicable. We also believe in the work hard, play hard motto as we plan quarterly staff outings where we step away from our day-to-day operations and focus on connecting as a team. This position is based in our beautiful, newly renovated Crossroads office (which happens to include a rooftop party deck). As a member of the BBBSKC team, there will be an expectation to participate in occasional evening and weekend events.
STARTING SALARY RANGE: Salary Range: $55,000 – $65,000 annually, depending on qualifications and experience.
BBBSKC offers a competitive benefits package, generous paid time off, professional development opportunities, and a collaborative workplace culture dedicated to the BBBSKC mission.
If you qualify for this position and are enthusiastic about our mission and our staff culture, we look forward to meeting you.
Please note, applications that are not filled out in full will not be considered. If you are unable to apply online, you can mail your resume and a cover letter (to include what makes you a phenomenal candidate and why you want to work at Big Brothers Big Sisters as well as your salary requirements) to:
BBBSKC, Attn: Malorie Rogers, 1709 Walnut Kansas City, MO 64108.
EQUAL EMPLOYMENT OPPORTUNITY
BBBSKC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
BBBSKC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.