DUTIES & RESPONSIBILITIES

• Travel where assigned, throughout the city (generally within a radius of 15-40 minutes) to complete home visits with potential Bigs. Average home visits per week: 3
• Prepare written summaries detailing volunteer assessment and match recommendations. Complete all necessary intake paperwork, including references and interview notes.
• Participate in weekly meetings with the Child Enrollment team to make successful Matches
• Schedule and perform Match Introduction Meetings, which will take place at the child’s home. Average match meetings per week: 1-2
• Provide Match Support for 90 days primarily via phone check-ins; Responsible for coaching Bigs/families, setting program expectations, and documenting needs and/or connecting to resources as needed.
• At 90 days, meet with grade specific Match Support Specialist to update and prepare for the transition of the match to the Match Support Team.
• Attend one match activity a quarter
• Update or reassess waiting volunteers as needed by phone or email
• Complete surveys with Bigs, Parents and Littles required in the first 90 days
• Ensure all parties involved are aware of upcoming transfer to the Match Support Team
• Crosstrain to assist with Child Enrollment to provide relief during an influx of child applications
• Participate in required agency events
• Any other duties needed to help fulfill the BBBS vision and mission

ABOUT YOU

Our ideal candidate will be a team player, who is driven and demonstrates a passion for our mission. They will be able to work under competing demands, with minimal supervision, and be accountable for individual and team metrics and goals. The position requires the ability to work autonomously, with outstanding customer service, and flexibility with a willingness to work as needed to accomplish job requirements. The ideal candidate will have excellent interpersonal skills and be able to clearly communicate through both written and verbal communication.

Candidates must also possess the ability to set and accomplish goals. Must be highly organized with the ability to multitask, implement systems and follow-up processes, able to effectively work under pressure, use independent judgment and produce a quality work product within tight time constraints. You should be able to work independently and also work well with a team as you will work alongside our BBBSKC team members.

EDUCATION, SKILLS AND EXPERIENCE

• Bachelor’s Degree required, or Associate’s Degree and two years of relevant work experience, or high school diploma/GED equivalent and four years of relevant work experience
• Experience in providing advice, coaching and/or working with both adults and youth strongly preferred
• Experience making a high volume of calls and responding to emails daily
• Bilingual in Spanish/English is a plus
• A familiarity with Salesforce is a plus
• All applicants must submit to and pass a background check

WORK ENVIRONMENT

BBBSKC is the fastest growing Big Brothers Big Sisters agency in the nation, nearly doubling the size of our staff and number of children served within the past 10 years. We are proud to offer competitive pay, a generous benefits package, ample vacation days, and a fun office environment. Management believes in an inclusive environment where staff members can learn and grow. We offer an employee wellness program and professional development opportunities whenever applicable. We also believe in the work hard, play hard motto as we plan quarterly staff outings where we step away from our day-to-day operations and focus on connecting as a team. This position is based in our beautiful, newly renovated Crossroads office (which happens to include two rooftop party decks) and auxiliary office next door.  As a member of the BBBSKC team there will be an expectation to participate in some evening and weekend events throughout the year.

STARTING SALARY

$40,000

TO APPLY

If you qualify for this position and are passionate about our mission and our staff culture, we look forward to meeting you.

Click here to apply

Please note, applications that are not filled out in full will not be considered. If you are unable to apply online, you can mail your resume and a cover letter (to include what makes you a phenomenal candidate and why you want to work at Big Brothers Big Sisters as well as your salary requirements) to:

BBBSKC, Attn: Whitney Elyachar, 1709 Walnut Kansas City, MO 64108.

EQUAL EMPLOYMENT OPPORTUNITY 

BBBSKC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

BBBSKC is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Click here to learn more about our Justice, Equity, Diversity, and Inclusion (JEDI) work, commitments, and JEDI annual report.

RESPONSIBILITIES

• Work with the CEO, CDO and a direct report to develop a strategy for individual giving fundraising, totaling $1 million (40% growth) in the first year.
• Responsible for identifying, qualifying, cultivating, soliciting, and stewarding a portfolio of 100+ donors (combination of qualified prospects and new prospects) giving up to $25,000. 
• Manage and support the recently-created position of Donor Engagement Manager (DEG). 
• Coach the DEG on moves-management to ensure continuous movement of donors to expand donor portfolios focusing on donor acquisition, retention, renewals, and upgrades.
• In partnership with the BBBSKC marketing team, create compelling fundraising communications about the BBBSKC vision, priorities, and goals to deepen individual supporters’ understanding of and commitment to BBBSKC.
• Develop and execute donor-by-donor engagement plans, built on a clear understanding of donor intent, motivation, and barriers.
• Leverage existing fundraising events to engage and connect with new and existing donors.
• Report weekly KPIs to the BBBSKC leadership team. 
• Ensure data hygiene and management is up to date and of optimal quality in Salesforce.
• Be a team player, working with the fundraising team.

ABOUT YOU

Our ideal candidate will be a team player, who demonstrates a willingness to take on new tasks with a general attitude that no task is too small or impossible and can represent the agency in a professional, enthusiastic and ethical manner. The position requires the ability to work autonomously at times while also being able to work well in a team. The ideal candidate would be reliable, takes initiative and is flexible with a willingness to work as needed to accomplish job requirements. Ideal candidates will have strong communication skills and be able to speak professionally and respectfully with high level donors and supporters.

Candidates must also possess the ability to set and accomplish goals. Must be highly organized with the ability to multitask, implement systems and follow-up processes, able prioritize tasks, use independent judgment, and produce a quality work product within tight time constraints. Must be open to working some nights and weekends throughout the year.

EDUCATION, SKILLS AND EXPERIENCE

• Bachelor’s degree required.
• 5+ years in fundraising with 3+ years in individual major giving ($10k and above). 
• Experience in project management, including managing people vertically and laterally, to meet outcomes and deadlines.
• Experience with a CRM required, Salesforce preferred.
• Experience in the youth development sector, or nonprofit field, not required but a plus.
• Track record of achieving ambitions goals.
• CFRE preferred but not required. 
• Ability to work some evenings, weekends, and early mornings.
• Exceptional relationship management skills, and a strong belief in a people-focused approach to donor management.
• Strong writer and effective communicator, with an ability to tailor an approach to different constituency groups.
• Strong project management skills and an ability to handle multiple projects with competing priorities to achieve ambitious goals.
• Outstanding judgment, discretion, ethical standards and a commitment to responsible stewardship.
• Enthusiasm for working with diverse communities and stakeholders.

WORK ENVIRONMENT

BBBSKC is the fastest growing Big Brothers Big Sisters agency in the nation, nearly doubling the size of our staff and number of children served within the past 10 years. We are proud to offer competitive pay, a generous benefits package, ample vacation days, and a fun office environment. Management believes in an inclusive environment where staff members can learn and grow. We offer an employee wellness program and professional development opportunities whenever applicable. We also believe in the work hard, play hard motto as we plan quarterly staff outings where we step away from our day-to-day operations and focus on connecting as a team. This position is based in our beautiful, newly renovated Crossroads office (which happens to include a rooftop party deck) and auxiliary office next door.  As a member of the BBBSKC team there will be an expectation to participate in some evening and weekend events throughout the year.

CLICK HERE TO APPLY

If you qualify for this position and are passionate about our mission and our staff culture, we look forward to meeting you.

Please note, applications that are not filled out in full will not be considered. If you are unable to apply online, you can mail your resume and a cover letter (to include what makes you a phenomenal candidate and why you want to work at Big Brothers Big Sisters as well as your salary requirements) to:

BBBSKC, Attn: Whitney Elyachar, 1709 Walnut Kansas City, MO 64108.

EQUAL EMPLOYMENT OPPORTUNITY

BBBSKC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

BBBSKC is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.